Trezor.io/Start | Starting® Up® Your® Device®

Your step‑by‑step orange‑guided onboarding to set up your Trezor securely.

Welcome & Why This Page Matters

Welcome to the official “Starting® Up® Your® Device®” guide. This page is built to walk you through the safe, secure, and correct way to setup your Trezor hardware wallet. Following each step carefully helps protect your crypto from phishing, malware, or human error.

The orange cues (✔️, ⚠️, 🔒) you’ll see throughout help you notice critical actions or warnings. Keep this guide open as you progress through setup.

Step 1 — Inspect Packaging & Authenticity

Before you plug in anything, verify the outer box is untampered, seals intact, and serial numbers match your order. If anything seems off, stop and contact support at trezor.io/support.

⚠️ Never proceed if the device shows signs of tampering.

Step 2 — Connect & Visit the Official Start Page

Use the USB cable included in the box (avoid unfamiliar adapters). Plug the device into your computer. In your browser, go to https://trezor.io/start (type it manually or use your bookmark). Make sure the site is secure (HTTPS, correct domain).

The guide on this page will prompt you through the rest of the setup flow.

Step 3 — Download & Open Trezor Suite

From the official page, download the Trezor Suite for your operating system (Windows, macOS, Linux). You may also use the web version if available. Always use the installer linked from this official guide.

Run the Suite, grant any permissions required, and wait for it to detect your Trezor device.

Step 4 — Firmware Installation & Verification

If your device doesn’t have firmware installed (or needs update), the Suite will prompt you. Allow it to install the official signed firmware. You may see a fingerprint or checksum—verify it matches what’s published by Trezor.

Once completed, your device reboots and is ready for the next steps.

Step 5 — Create or Restore Wallet & Backup Seed

You have two options: Create New Wallet or Restore Existing Wallet. If creating new, your Trezor will generate a recovery seed (typically 12 or 24 words). Write them in order on the provided card.

⚠️ Never photograph, screenshot, or store the seed in digital form.

Check the seed by verifying the word order when the device asks you.

Step 6 — Set PIN & Optional Passphrase

On your device, choose a PIN (recommend at least 4 digits, but you can go longer). Enter the PIN directly on the device screen—never via your computer keyboard.

Optionally, you may enable a passphrase (a “25th word”) to derive a hidden wallet. Use this only if you understand how to manage backups and recovery carefully.

Step 7 — Add Accounts & Do a Test Transaction

In Trezor Suite, add your cryptocurrency accounts (e.g. Bitcoin, Ethereum). Generate a receive address and **verify it on your device screen** before sharing.

Send a small test amount to confirm the full flow (receive → sign → confirm). After it's successful, you're ready for real transactions.

Step 8 — Keep Firmware & Software Updated

Regular updates help patch security vulnerabilities and add features. Always apply updates via Trezor Suite or the official site. Never use an unverified firmware file.

Step 9 — Store Seed Securely & Plan Recovery

Store your written seed in a fireproof, waterproof safe. You may split it into multiple secure locations. Metal seed backup plates are a strong option.

Document how to restore on a new device, and consider rehearsing a recovery run with a spare device. Make a plan: who can access funds, under what conditions, etc.

Step 10 — Use Daily Safely & Best Practices

Troubleshooting & FAQs

Device not recognized?

Try a different USB port or cable. Restart the computer. Ensure the Trezor Suite is allowed to access the device. On some systems you may need drivers or permissions.

Firmware installation fails?

Ensure a stable connection, avoid USB hubs, and retry. If persistent, check logs or reach support.

Forgot PIN or lost device?

If you set up correctly, you can restore your wallet on a new device using your recovery seed. Without the seed, funds are lost forever.

Is passphrase safe?

It adds extra security but also extra risk: you must remember it. Losing the passphrase means losing access to those funds.